AVP/VP - IT Application Support

Job Description

Our client, a financial management firm is currently looking for an Application Support - VP level with at least 5 years experience in the financial services sector.

Responsibilities:

• Providing first line application support for futures and stock options trading
• Perform health check and maintain the system stability and availability for other global markets in the nighttime
• Provide phone or remote support in the late night for US market if required
• Work with other application support teammates for managing and investigating production system issues with system vendors
• Plan and execute test for system version upgrade with documented result as according to standard and procedure
• Assist in user acceptance test and execute system development
• Gather and analyse system requirement from various user department and translate into business or technical specification
• Participate in new system evaluation and provide recommendation report
• Assist in project management of application development projects

Requirements:

• Bachelor's degree in information technology, Computer Science or related disciplines
• At least 5 years' experience in first line support for the futures & options trading/settlement system, trading HK and global futures & options market included HKFE, CME, Marex, etc
• Must have at least 1-year experience in first line support role using Sharp Point/ eSunny system
• Working experience in investment bank, brokerage or system vendor is added advantage
• Experience in supporting HK/global securities trading and settlement is preferred
• Experience in dealing with end users and system vendor, problem solving and troubleshooting production and deployment issue for systems
• Experience in using bug or issue tracking system is added advantage
• Hands on development experience in Macro, Net or Java are added advantage
• Knowledgeable in new technology, different types of open source tools, up-to-date programming skills
• Good command in English and Chinese