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User Experience Researcher

Job Seekers United Kingdom IT, Marketing

Job Summary

  • London
  • Permanent
  • BBBH787601
  • Nov 17, 2021
  • £45k - £50k
Job Description

Leading UK & International Digital Sports Brand. Best in class Digital, Data & Technology offerings. Fantastic learning and development culture. WFH Flexibility.

A global consumer oriented sports brand that is well known for their digital offerings, is now looking for a Senior UX Researcher to support their best in class customer & user experience journeys. With ongoing investments and innovation within technology, data and product, this is an exciting opportunity for a UX researcher to step up and build on their commercial online, product & UX skills.

Reporting into the Research Lead, you will be involved in end to end user interaction and research focused projects including usability labs, focus groups, field research, surveys, analytics and interviews. This will be a business partnering type of opportunity where you wil be collaborating with various cross functional internal stakeholders including product, analytics, UX and research teams with a focus on providing customer insights from a design perspective. The role will involve both quantitative and qualitative, mixed method research requirements.

The ideal candidate will:

  • Be passionate about the digital product landscape, and have a keen eye for customer centricity.
  • Have 3+ years experience working in a dedicated UX/Customer Insights/Customer Experience research function with a focus on digital experience, eCommerce or wider customer journeys.
  • Ideally come from a volume B2C / Consumer focused industry background (Retail, FMCG, Hospitality, Travel, eCommerce or similar)
  • Bring demonstrated knowledge of Adobe/Google Analytics as well as experience working with various User Testing Tools.
  • Have extensive stakeholder management (internal & external) skills as you will be business partnering with various product teams.

To hear more about this exciting opportunity, please contact Tim Yu at Morgan McKinley by applying with your CV and contact details attached, or alternatively connect with him via Linkedin for more details.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Tim Yu
Tim Yu
  • Senior Consultant | Digital | Financial Services | Fintech
  • +44 (0)20 7092 0083
  • tyu@morganmckinley.com