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Customer Service Advisor

Job Seekers United Kingdom Office Support & Secretarial

Job Summary

  • Potters Bar
  • Contract
  • BBBH794875
  • Oct 08, 2021
  • £20k - £25k
Job Description

We have a fantastic new Customer Services Advisor, fixed term contract job opportunity working for a leading reputable Financial Services business based in the Potters Bar area...

Morgan McKinley is looking for experienced Customer Service candidates with excellent Customer Service skills ideally with experience working within a Call Centre - Contact Centre type environment. This is a 12 month fixed term contract job to start ASAP. Hybrid working options are available.

Salary: £20-25K dependent on experience

Location: Home / Office. Must be able to commute to the Potters Bar office as and when required.

Hours: 9am - 5pm Mon - Fri

Duties and responsibilities will include:

  • Answer incoming telephone enquiries across the companies product range, responding to them and documenting resolution
  • Maintain customer relationships both internally and externally
  • Calculating costs / prices for customer policies
  • Take ownership for incoming enquiries ensuring complete customer satisfaction and query resolution
  • To keep company records up to date

Skills and experience required for the Call Centre - Customer Service role:

  • Proven customer service experience, ideally working in a similar Call Centre / Contact Centre type environment
  • Excellent communication skills both verbally and written
  • Good IT and excellent numeracy skills

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Faye Thornhill
Faye Thornhill
  • Senior Consultant | Business Support, HR & Finance Recruitment
  • +44 (0) 1293 523 400
  • fthornhill@morganmckinley.com