French Speaking Client Support Representative

Job Description

French Client Support Representative - Farnborough - Exciting full-time opportunity to join an excellent organisation - Apply now!

Job Title: French Client Support Representative
Location: Farnborough
Salary: Up to £30,000 depending on experience
Benefits: comprehensive benefits package they offer alongside their competitive salaries, 24 days holiday + bank holiday, pension, life insurance and more.

Hours: Working on rota'd shift pattern over a 37.5 hour working week which is given 8 weeks in advance:
Mon - Fri: Between 7.00am - 1.0.00am and 1 out of every 4 weekends 7.00am - 9.00pm (This is for the full day, a mixture of office and home based with a day of in lieu)

I am currently recruiting a very exciting opportunity to join a prestige organisation located in Farnborough within the role of Client Support Representative. This role requires fluency in French both written and verbal.

Within the role you will be the first point of contact for the companies day to day planning. This is a key multi-tasking role that requires exceptional communication and problem-solving skills.

Key Responsibilities:

• Providing an excellent service to the clientele either on the phone or via e-mail
• Analysing and scheduling diaries
• Ensuring compliance documentation are up to date
• Working with managers and colleagues to find solutions to problems and issue as and when they arise
• Closely monitoring companies daily schedules
• Risk assessment administration

Experience required:

• Fluency in French both written and verbal
• Excellent customer service skills
• Ability to deal with difficult circumstances
• Travel industry experience essential
• Excellent attention to detail
• Organised and efficient
• Able to work in a changing and demanding environment
• Experience in working with multiple stakeholder groups and at senior managerial levels
• Critical thinker

*Please note, due to the volume of applications we cannot respond to everyone individually but you will be contacted if short listed*

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.