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Customer Support Executive

Job Seekers United Kingdom Marketing, Sales FMCG

Job Summary

  • Manchester
  • Contract
  • BBBH795632
  • Oct 08, 2021
  • Competitive
Job Description

Do you want to be part of the definitive food company? We are working with a multinational company who are transforming the way people think about food. Would you like to be part of a dynamic team a

Do you want to be part of the definitive food company?

We are working with a multinational company who are transforming the way people think about food.

Would you like to be part of a dynamic team and work with high achievers who will help you reach your goals?

Your new job…..

As a member of The Support Team, you'll be on the front line for managing the relationship with the client partners. You'll be managing live chat and email conversations, providing support to Clients on a wide range of issues. You'll be results driven, and ready to take on challenging KPIs, while maintaining excellent customer service.

You'll be working as part of a fun and friendly team who are currently working out of Central Manchester.

Day to day you will be ........

  • Providing advice to clients to achieve the best results for the company.

  • Resolving restaurant queries, questions, and complaints via live chat, email, or phone

  • Administrative assistance to client partners

You will need to have.......

  • A strong customer service background

  • Excellent verbal and written communication skills

  • Ability to think logically and strategically

  • Committed to your own performance and development

  • Good problem-solving skills and showing high initiative

  • Effective organisational skills

  • Ability to work as part of a fast-growing team

What's in it for you.........

  • Comprehensive training will be provided to enable you to have the utmost success with the company.

  • You will initially work in the office and be provided with all the training you need to do your job successfully before transitioning to the new way of working - a mix of working from home and in the office.

  • There is strong growth and personal development opportunities along with a host of perks and benefits associated with the role.

Hours of work: Monday - Friday 09:30am - 18:30pm

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

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Sean Heffernan
  • Talent Acquisition Specialist
  • 353 (0) 1 6652222
  • sheffernan@morganmckinley.com