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Technical Solutions Consultant (Contract)

Job Seekers Singapore IT IT

Job Summary

  • Singapore
  • Contract
  • BBBH765596
  • Sep 25, 2020
  • S$5-9k pm
Job Description

Technical Solutions Consultant

The Client

Our client is a top global social media and networking organization where they provide a widely used platform to individuals and their clientele base. They are looking for an experienced Technical Solutions Consultant to join their team.

The Job Requirements

  • Build technical knowledge and expertise in various advertising products of the social media platform
  • Provide consultative guidance to sales teams and external clients on best practices and product setups
  • Troubleshoot and prioritize technical advertising issues, and escalate to specialists when appropriate for further troubleshooting or debugging
  • Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team
  • Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met
  • Identify opportunities to optimize and automate workows and support processes

Requirements

  • 2+ years of experience in the Digital Advertising and/or Technology industries
  • Experience with troubleshooting and ticket escalation experience translating technical concepts and solutions to non-technical audiences
  • Experience of using advertising technologies such as pixels, ad servers, auctions and delivery
  • Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript, HTTP, Restful APIs
  • Familiarity with SQL

If you feel you have the right skills and experience for the role, kindly submit your updated CV in word format to nmirpuri@morganmckinley.com.sg

Referrals are greatly appreciated.

EA Licence No: 11C5502

EA Registration Number: R1877789

Consultant Details

Consultant Details

Nikita Mirpuri
Nikita Mirpuri
  • Consultant | IT Contract & Interim Solutions Recruitment
  • +65 6818 3138
  • nmirpuri@morganmckinley.com