You are visiting this website from:
View All Jobs

Support System Analyst (Contract)

Job Seekers Singapore IT IT

Job Summary

  • Singapore
  • Contract
  • BBBH768888
  • Oct 26, 2020
  • S$10-14k pm
Job Description

Support System Analyst

THE CLIENT

Our client is a global social media and networking organization where they provide a widely used platform to individuals and their clientele base. They are looking for an experienced Support SYstems Engineer to join their team.

RESPONSIBILITIES AND DUTIES:

  • Engage with Business Operations and IT teams to resolve critical business production issues
  • Data collection of system performance indicators
  • Data analysis and goal determination
  • Identify opportunities for systemic improvements
  • Root cause and corrective action determination for all support issues
  • Hand off of corrective actions to system leads for realization
  • Prioritize backlog of support tasks
  • Facilitate support reviews with External Partners
  • Participate in Partner QBRs
  • Review all master and parent tasks for: KPI, Stability Criteria and Test Cases
  • Participate in UAT; serve as stand in for Business where authorized
  • Signoff on operational documentation and training materials before solution release when applicable
  • Review system stability for handoff to steady state
  • Regular communication between our Contract Manufacturers) and vendors across APAC regions

QUALIFICATIONS:

  • Bachelor's degree in Computer Science, Engineering, MIS or related degree
  • Experience with Oracle Supply Chain and Order Management modules
  • Good knowledge of end-to-end business systems processes and flows
  • 8+ years of experience in hi-tech industry preferably in consumer hardware/consume electronics
  • Ability to speaking fluent English and preferably Mandarin to liaise with Mandarin speaking business counterparts
  • Ability to travel to support various regions

If you feel you have the right skills and experience for the role, kindly submit your updated CV in word format to nmirpuri@morganmckinley.com.sg

Referrals are greatly appreciated.

EA Licence No: 11C5502

EA Registration Number: R1877789

broadbean-tracking

Consultant Details

Consultant Details

Nikita Mirpuri
Nikita Mirpuri
  • Consultant | IT Contract & Interim Solutions Recruitment
  • +65 6818 3138
  • nmirpuri@morganmckinley.com