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GI Ops Executive - Customer Service - 12 months contract

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Job Summary

  • Singapore
  • Contract
  • BBBH831598
  • Nov 16, 2022
  • Competitive
Job Description

Morgan McKinley is working in partnership with a leading insurance company currently looking for a 12 months contractor to join their team. This position reports into the Client review head.

General Insurance Operations Executive (Customer Service)

Job Description

  • Assist to answer phone and email enquiries from customer care, intermediaries and internal stakeholders
  • Ensure timely receipting performed for all payment modes in system
  • Initiate and support system enhancement and User Acceptance Testing to improve efficiency and effectiveness of the department's work process
  • Perform GIRO collection & credit card recurring for GI products
  • Perform credit card charging for GI products
  • Perform accounts reconciliations and allocations
  • Resolving customer queries and enquiries in relation to their accounts
  • Timely in clearing unreconciled premium collection in bank statement and SOA
  • Developing and maintaining strong relationships with both internal and external stakeholders
  • Other ad hoc administration duties
  • Undertake any other duties as may be assigned by managers

As a successful applicant, you would have the following Skills & Qualifications:

Competencies & Personal Traits

  • Good communication skills
  • Preferably knowledge in insurance products / worked previously in the insurance industry
  • Good organizational skills, attentive to details
  • Ability to work as part of a team and under pressure
  • Working knowledge on Microsoft Office

If you're interested in this role, please send your updated CV (word format) to for a confidential discussion

Referrals are greatly appreciated.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R21101982

Registration Name: Fabian Leow

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as a notification that you have not been shortlisted


Consultant Details

Consultant Details

Fabian Leow
Fabian Leow
  • Associate Consultant | Compliance Recruitment