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Client Services Analyst (Permanent)

Job Seekers Singapore Banking Operations Financial Services - Financial Markets

Job Summary

  • Singapore
  • Permanent
  • BBBH765045
  • Aug 21, 2020
  • S$50-99k
Job Description

Client Services Analyst (Japanese Speaking)

Our client, a reputable Financial Services firm is looking to hire for a Client Services Analyst (Japanese Speaking) for a permanent position.

Responsibilities

  • Candidate will be responsible for delivering a high-quality customer service experience for Japanese clients which consists of large transaction banks as well as non-banking corporate clients.
  • This role will also serve as the first point of contact for clients to connect them with all teams within the Payments Business with regards to their day to day queries and processes.
  • Provide first level response and problem-solving resources to clients. Assist clients with managing and resolving issues with their payments or systems
  • Participating with onboarding process of new clients
  • Assistance with designing training and informative procedures on the Global Payments systems and products available

Requirements

  • Bachelor's degree.
  • Japanese language at proficient/mother tongue/native level is a MUST
  • Ideally 1-3 years of experience within the Banking/Financial Services industry. Open to fresh graduates as well.
  • Mandarin language proficiency an advantage
  • Proficiency in Microsoft Office products including Excel.
  • Self-reliant and confident working within a small team with exposure to key business stakeholders.
  • Excellent written and verbal communication skills.
  • Strong customer service focus.

Due to the nature of the role, only Singaporeans will be considered.

If you are interested in this position, please apply today or email Constance Cho ccho@morganmckinley.com.sg

Morgan McKinley Pte Ltd

Constance Cho

EA License - 11C5502

Reg No - R1876688

Consultant Details

Consultant Details

Constance Cho
Constance Cho
  • Delivery Consultant | Banking Operations & Financial Services Corporate Governance
  • +65 6818 3178
  • ccho@morganmckinley.com