A global travel technology company is seeking a bilingual Implementation Consultant to manage onboarding and solution delivery for enterprise clients using its fast-growing B2B corporate travel platform. In this client-facing role, you'll drive successful implementations, collaborate cross-functionally, and ensure clients get maximum value from the platform. This is a high-impact opportunity to contribute to digital innovation in the business travel space.
Key Responsibilities
- Lead onboarding projects for new clients, from discovery through to go-live
- Analyze client needs and translate them into actionable system and process requirements
- Coordinate with tech, product, and operations teams to ensure alignment on timelines and deliverables
- Oversee implementation progress, troubleshoot issues, and resolve blockers
- Support post-onboarding optimization with best practices and usage insights
Required Skills and Qualifications
Experience:
- 3-5 years in B2B implementation, product onboarding, or systems consulting
- Strong stakeholder management and client communication skills in both Japanese and English
- Familiarity with Agile tools and cross-functional project environments
- Ability to manage multiple implementation projects in a fast-paced setting
- Proactive, detail-oriented, and structured approach with a client-first mindset
Language Requirements
- Japanese: Fluent
- English: Intermediate to Business-level proficiency
Preferred Skills & Qualifications
- Experience in product or project management
- Background working with travel SaaS platforms or enterprise onboarding tools
About the Company
Our client is a global travel tech leader, offering integrated services across leisure and corporate travel. The company's B2B platform is rapidly expanding across Japan and APAC, delivering scalable digital solutions to large enterprises with a focus on seamless onboarding and localized support.
Why You'll Love Working Here
- Work at the intersection of global travel and enterprise SaaS
- Join a fast-scaling team leading regional growth in Japan and APAC
- Collaborate across departments and borders in a truly international environment
- Enjoy flexibility, inclusivity, and career development opportunities
- Be part of a company transforming how global businesses manage travel
Don't Miss Out - Apply Now!
