Provided hands-on end-user support and in-depth backend troubleshooting to ensure smooth IT operations.
Administered Exchange Online and Exchange 2016, managed Azure cloud services (Virtual Desktop, Entra ID, Intune, Disaster Recovery, Blob Storage), and maintained on-premises Windows Server environments with hybrid synchronization and data backup strategies.
Managed Cisco Unified Communications Manager, Cisco wireless networks, routing & switching, RedBox recording, and performed daily SFTP fund data monitoring using Ipswitch.
Conducted penetration testing and worked with advanced security tools including Darktrace, SentinelOne, FortiGate firewalls, Palo Alto, Nessus vulnerability scanning, and KnowBe4 security awareness platform.
Maintained server rooms, fire/water detection & suppression systems, and office physical security infrastructure; demonstrated strong ability to work autonomously and perform effectively under pressure.
Skills Reqd
Bachelor Degree in Computer Science or Infomation Technology or related disciplines.
Min. 5 yrs of exp in IT security and Networking along with Azure.
At least 2 yrs of expeirence in financial services or asset management or banking is required.