Join a global financial services group as a Sales Support specialist, ensuring smooth daily trading operations across Japan. In this critical operations role, you will support sales traders, dealers, and clients by managing accurate account setup, trade processing, and communication workflows. You will play a key role in maintaining operational excellence across equity trading flows while collaborating with both local and international teams.
Key Responsibilities
- Ensure accurate and timely setup of new client accounts to support seamless trading.
- Resolve trade confirmation issues quickly and keep internal stakeholders updated.
- Complete end-of-day trade allocations with precision and consistency.
- Monitor trade errors and facilitation positions in collaboration with sales traders and dealers.
- Review trade confirmation and settlement reports to identify and resolve issues early.
- Maintain sub-account static data to support efficient operational processes.
- Serve as a reliable contact point in Japan, delivering high-quality operational service to clients and teams.
Required Skills and Qualifications
Experience:
- Experience in financial services, ideally in trade support, middle office, or operations roles.
- Experience working with trading teams or clients in a fast-paced environment.
- Ability to meet deadlines and deliver results under time pressure.
- Familiarity with systems such as CTM, T-Wave, Smart Bridge, or ISTAR is an advantage.
- Bachelor's degree in any discipline.
Soft Skills:
- Strong attention to detail when handling time-sensitive tasks.
- Confidence communicating with stakeholders at various levels.
- Ability to multitask and collaborate effectively across diverse teams.
- Proactive mindset for identifying and addressing operational issues early.
- Adaptability in response to evolving workflows and business needs.
Language Requirements:
- Japanese: Basic (reading/writing) or above depending on internal coordination needs.
- English: Intermediate to Business level for communication and documentation.
Preferred Skills & Qualifications
- Experience supporting cross-border trading flows or global market operations.
- Knowledge of equity or multi-asset trading environments.
About the Company
Our client is a global financial services group offering research, trading, and capital market solutions across major international markets. Known for its strong regional presence and cross-border capabilities, the firm is committed to delivering efficient, transparent, and client-focused support while providing opportunities to deepen knowledge of global equity markets.
Why You'll Love Working Here
- Exposure to global equity markets and cross-border trading activities
- Collaborative and learning-focused environment
- Clear career pathways within operations and trading support
- Opportunities to work closely with front-office teams
- Diverse, international workplace with multi-market interactions
- Hybrid work options depending on business needs
- Competitive compensation and structured benefits
Don't Miss Out - Apply Now!
