Haken QA Lead Tokyo - Telecom BSS & Agile Testing

A leading mobile and telecommunications provider is seeking a Haken QA Lead to guide quality assurance initiatives for BSS software development in Japan. This role is ideal for a hands-on QA leader who thrives in innovative, fast-moving environments and is passionate about continuous improvement (Kaizen). You will lead QA strategy, mentor teams, and ensure high-quality delivery across complex telecom systems.

Key Responsibilities

• Lead and mentor a QA team while overseeing BSS software development from a QA leadership perspective
• Drive continuous improvement initiatives and promote a culture of quality and efficiency
• Coordinate with cross-functional teams and managers to align on QA strategy, planning, and issue resolution
• Own end-to-end QA planning, including milestone tracking, risk identification, and process optimization
• Ensure all QA deliverables meet defined quality standards and benchmarks
• Provide transparent reporting on progress, challenges, and industry best practices
• Define and apply performance metrics to evaluate QA effectiveness and cost efficiency

Required Skills and Qualifications

Experience:

• 3+ years of experience in quality management across the software development lifecycle
• 1+ year of project management experience, ideally as a QA Lead in an IT environment
• Proven experience designing test strategies, creating test plans, and managing testing schedules
• Track record of driving process improvements and supporting team capability development

Soft Skills:

• Strong customer-oriented mindset
• Clear and effective communication skills
• Ability to lead, influence, and align stakeholders in a dynamic environment

Language Requirements:

• Japanese: Conversational to Business level
• English: Intermediate to Business level

Preferred Skills & Qualifications

• Experience supporting web services or BSS application development in Agile environments
• Strong vendor coordination skills and ability to manage multiple stakeholders simultaneously
• ISTQB Foundation Level certification

About the Company

Our client is a leading mobile and telecommunications provider in Japan, operating large-scale platforms that support millions of users. The organization is known for its innovation-driven culture and commitment to delivering reliable, high-quality digital services.

Why You'll Love Working Here

• On-site cafeteria providing breakfast, lunch, and dinner
• Casual dress code and minimal overtime culture
• Opportunity to lead QA initiatives in large-scale telecom systems
• Collaborative environment focused on innovation and continuous improvement

Don't Miss Out - Apply Now!