A leading global brokerage and financial services organization is seeking an experienced Financial Markets Sales Lead to drive commercial growth within its retail trading division in Japan. This leadership position will oversee customer-facing sales operations, enhance team performance, and develop strategies to expand client acquisition and revenue growth.
Working closely with senior leadership, you will lead a high-performing sales team, improve operational effectiveness, and ensure exceptional client experiences while maintaining compliance with financial market regulations. This opportunity is ideal for professionals with experience in financial markets, forex trading, retail brokerage, and sales leadership who are looking to advance their career within a global fintech environment.
Key Responsibilities
- Lead customer-facing sales teams to achieve ambitious revenue targets and business growth objectives.
- Collaborate with the Vice President to implement operational improvements and optimize sales performance.
- Analyse team performance metrics, including call evaluations and customer engagement data, to improve productivity.
- Coach and mentor sales professionals to deliver high-quality customer support and service excellence.
- Manage escalated customer issues while ensuring compliance with regulatory requirements and internal policies.
Required Skills and Qualifications
Experience:
- Bachelor's degree or above.
- Over 3 years of experience managing customer-focused sales teams or commercial departments with proven business success.
- Strong understanding of financial markets, securities, foreign exchange (FX), and global trading environments.
- Experience managing retail trading, brokerage, financial products, or client service operations.
- Knowledge of Japanese regulations related to OTC (Over-the-Counter) financial instruments.
Soft Skills:
- Excellent verbal communication and stakeholder management skills.
- Strong leadership abilities with experience motivating and developing teams.
- Strategic mindset with a focus on continuous improvement and operational excellence.
- Strong problem-solving skills with the ability to manage complex customer and business challenges.
Language Requirements:
- Japanese: Business level
- English: Business level
Preferred Skills & Qualifications
- Experience within global brokerage firms, forex companies, or financial technology organizations.
- Knowledge of retail investment products and online trading platforms.
- Experience managing sales operations within regulated financial services environments.
- Strong understanding of customer acquisition strategies and digital trading trends.
About the Company
Our client is a globally recognized financial services organization connecting investors with international trading markets through advanced execution solutions across multiple asset classes. The company provides innovative trading technology and financial products to a diverse global client base, supporting investors with reliable market access and comprehensive trading solutions. With a strong international presence and trusted reputation, the organization offers professionals the opportunity to build their careers within a dynamic financial environment.
Why You'll Love Working Here
- Competitive compensation and comprehensive employee benefits.
- Join a multinational financial institution serving thousands of investors worldwide.
- Opportunity to influence the commercial growth strategy of a successful regional business.
- Flexible working arrangements, including remote work opportunities.
- Build a long-term career with a highly respected global financial services organization.
Don't Miss Out - Apply Now!
