Roles/Responsibilities
- Assist customers through the purchase process and finalizing contract agreements via online communication.
- Ensure compliance with legal standards and manage related documentation.
- Engage in customer follow-ups to guarantee satisfaction and address any issues.
- Opportunities for leadership and training responsibilities for experienced candidates.
Required skills
- Minimum of 2-4 years experience in sales or customer support in the B2C sector.
- Background in insurance or related field is a plus but not mandatory (comprehensive training support provided).
- Enthusiastic about learning and adapting in a fast-paced environment.
- Analytical skills, good communication, and customer-oriented mindset.
- Fluent Japanese and Intermediate/Business English.
About our client
A leading InsurTech company simplying insurance choices for consumers.