Join a leading AI-powered enterprise software company in Tokyo as an Agentic AI Presales specialist, helping major Japanese enterprises adopt next-generation AI, automation, and digital workflow technologies.
This high-impact technical presales role combines Agentic AI, Generative AI, enterprise SaaS, solution architecture, and strategic consulting. You will work directly with C-level executives and senior technology stakeholders across strategic enterprise accounts, translating complex technical requirements into scalable solutions and measurable business outcomes.
From technical discovery and architecture assessments to POCs and customer workshops, you will lead solution design and support the adoption of LLMs, RAG, AI agents, workflow automation, APIs, cloud platforms, and enterprise integrations. The position combines hands-on technical expertise with business consulting while working closely with Product, Engineering, and an experienced international technology organisation.
Key Responsibilities
- Design and implement advanced Agentic AI, automation, integration, and enterprise workflow solutions.
- Lead technical discovery sessions to understand customer requirements, enterprise architecture, and business objectives.
- Conduct architecture assessments and develop scalable technical solutions for strategic enterprise customers.
- Lead proofs of concept (POCs) and customer workshops to demonstrate technical capabilities and business value.
- Translate complex technical requirements into clear business outcomes for C-level and senior technology stakeholders.
- Own the technical sales cycle from qualification through solution design and execution.
- Design solutions across APIs, middleware, cloud platforms, integrations, and enterprise architectures.
- Develop reusable integration frameworks, technical accelerators, implementation guides, and API-based solutions to support scalable deployments.
- Apply knowledge of AI/LLMs, prompt engineering, RAG, and autonomous or Agentic AI to enterprise use cases.
- Collaborate closely with Product and Engineering teams to provide customer-driven technical feedback.
- Help influence future product development by communicating enterprise customer requirements and technical insights.
- Partner with international technology teams to support enterprise AI and software opportunities across Japan.
Required Skills and Qualifications
Experience:
- 5+ years of professional experience in Sales Engineering, Solutions Consulting, Technical Presales, Systems Architecture, or Software Development within enterprise software or SaaS.
- Solid understanding of AI and LLM technologies, prompt engineering, RAG, and autonomous/Agentic AI.
- Experience working with enterprise software architectures and technical solution design.
- Experience leading technical discovery, architecture assessments, POCs, or customer workshops.
- Understanding of APIs, middleware, cloud platforms, integrations, and enterprise architecture.
- Bachelor's degree in a relevant technical or quantitative field.
- Willingness to travel approximately 30%-50% domestically and internationally.
Soft Skills:
- Strong communication skills with the ability to work directly with C-level executives and senior technology stakeholders.
- Ability to translate complex technical concepts and customer requirements into clear business outcomes.
- Strong customer-facing consulting and presentation capabilities.
- Ability to combine hands-on technical expertise with strategic business consulting.
- Strong collaboration skills for working across Product, Engineering, sales, and international technology teams.
- Ability to lead technical discussions, workshops, and solution-design conversations with enterprise customers.
Language Requirements:
- Japanese: Native level
- English: Intermediate / Business level
- Ability to engage senior enterprise stakeholders in Japanese while collaborating with international Product, Engineering, and technology teams in English.
Preferred Skills & Qualifications
- Hands-on experience designing or implementing Agentic AI or autonomous AI solutions.
- Practical experience with Generative AI, LLM-based enterprise applications, prompt engineering, or RAG architectures.
- Experience developing reusable integration frameworks, APIs, or technical accelerators.
- Experience supporting enterprise-scale AI, automation, workflow, or customer experience transformation initiatives.
About the Company
Our client is a leading AI-powered enterprise software platform combining customer service, employee services, contact center capabilities, workflow automation, and AI within a unified technology solution.
The platform helps large organisations modernize customer and employee experiences through intelligent digital solutions while applying Agentic AI and automation to streamline complex workflows, improve productivity, and reduce operational costs.
By connecting customer service, employee services, contact center operations, and business workflows within a unified ecosystem, the company enables enterprise customers to improve efficiency and deliver measurable business outcomes at scale.
Why You'll Love Working Here
- Agentic AI innovation: Work directly with next-generation AI agents, LLMs, RAG, automation, and enterprise workflow technologies.
- Strategic enterprise exposure: Engage directly with C-level executives and senior technology leaders at major Japanese enterprise customers.
- Technical ownership: Lead technical discovery, architecture assessments, POCs, workshops, and solution design throughout the presales cycle.
- AI transformation: Help enterprise organisations modernize workflows, customer experiences, and employee services using AI and automation.
- Technical and commercial impact: Combine hands-on solution architecture with strategic business consulting.
- Product influence: Work closely with Product and Engineering teams and provide customer insights that can influence future product development.
- Experienced international team: Collaborate with enterprise technology professionals with backgrounds across leading global technology companies.
- Growth market: Join a Japan organisation operating in a market with increasing enterprise demand for AI, automation, customer experience transformation, and workflow optimization.
- Flexible working: Work within a hybrid and flexible environment.
- Career development: Build expertise at the intersection of Agentic AI, enterprise SaaS, solution architecture, and technical presales.
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