Tenancy Administrator - Housing
About the job
We are seeking an immediately available Tenancy Enforcement Officer to start a temporary assignment ASAP.
Key Responsibilities:
-
Manage ASB and tenancy breach cases from investigation to resolution.
-
Gather evidence, prepare legal files, and draft clear reports and witness statements.
-
Progress proportionate enforcement action, including injunctions and possession proceedings.
-
Prepare and manage court cases, liaising with solicitors where required.
-
Support victims and witnesses, ensuring safeguarding and well being.
-
Work in partnership with Police and other agencies to improve community safety.
-
Maintain accurate case records and meet agreed performance targets.
Requirements:
-
Proven experience managing ASB and tenancy enforcement cases within social housing.
-
Working knowledge of civil proceedings and court preparation.
-
Strong written communication skills.
-
Ability to manage a varied caseload independently and respond calmly under pressure.
-
Experience of multi-agency working.
-
Full, clean driving licence.
For the right person this could be a temp to perm opportunity. Office attendance will be required 1-2 times in a 2 week period, with site visits also required in Surrey and Sussex.
