About the Client
A global leader in IT services and consulting, this organisation helps businesses modernize their operations through innovative technology solutions. It partners with clients across industries to drive digital transformation, offering services such as cloud migration, cybersecurity, data analytics, and enterprise applications. Known for managing complex IT ecosystems, it supports organizations in enhancing performance, improving customer experiences, and achieving sustainable growth.
About the Role
We are seeking a technically skilled and proactive Application Infrastructure Support Engineer to manage and support enterprise-grade applications across complex, hybrid environments. This role is responsible for the configuration, administration, monitoring, and day-to-day maintenance of key infrastructure components including Oracle, MS-SQL, Apache HTTPd, Apache Tomcat, JBoss, WebSphere, Kubernetes, Kafka, and IBM-MQ.
The ideal candidate will work collaboratively with software development, infrastructure, and operations teams to implement robust application solutions and effectively troubleshoot technical issues. You will also serve as a key escalation point for resolving high-impact incidents and ensuring SLAs are met or exceeded.
This role requires strong experience in Linux and Windows environments, excellent analytical thinking, and a solid understanding of enterprise middleware and database platforms.
Responsibilities:
- Responsible for the configuration, administration, monitoring and daily maintenance of enterprise-wide application such as Oracle, MS-SQL, Apache HTTPd, Apache Tomcat, JBoss , Websphere Application Servers, Kubernetes, Kafka, IBM-MQ.
- Interact with Software Development and infrastructure teams to implement application solutions and troubleshoot technical issues.
- Interact with software, network and infrastructure administrators to seamlessly solve technical issues.
- Troubleshooting web, middleware and database environments.
- Identify potential and real performance bottlenecks within web environments.
- Using troubleshooting methods to differentiate between an infrastructure or environment problem.
- Constantly update documentation as necessary to reflect system setup and environment.
- To handle escalation seamlessly to avoid any gaps that may arise to meet or exceed SLA.
- To utilise ITSM process and tool support.
Requirements:
- Must be a Singaporean citizen due to G50 security clearance requirements by the client.
- Diploma/Degree in Information Technology/Computer Science/ Computer Engineering or equivalent.
- Working experience in Linux and Windows system.
- Strong implementation and administrative skillsets for Linux and Windows
- Good knowledge of MS-SQL and open-source solutions such as JBoss, Docker containers and Kubernetes container orchestration
- Prior experience providing enterprise-wide on-premises systems support.
- Possess analytical mindset.
- Possessed initiative that would improve productivity and efficiency.
Benefits:
- Competitive compensation and leave benefits
- Flexible/hybrid work environment
- Learning and development programs
- Global mobility opportunities
- Flexi benefits for wellness and lifestyle
- Additional flexible vacation leave
EA Name: Alvin Lau
EA Licence No.: 11C5502
EA: Registration Number: R1874110
