On behalf of our client, a prestigious wealth management firm based in Toronto, we are looking for an experienced Portfolio Administrator (PA) to join their team.
We are looking for a conscientious, thoughtful, and qualified Portfolio Administrator who has a client-centric view of business management, an inquisitive mind, a caring disposition and takes pride in understanding client priorities and delivering excellent outcomes
The successful candidate will support a team of portfolio managers in providing administrative support and client administration.
Responsibilities
- Assist in client portfolio management, reporting, and administrative tasks, including account opening, maintenance, and clerical duties.
- Provide executive calendar support and ensure efficient organization of responsibilities.
- Interact with clients, custodians, and financial advisors to facilitate seamless communication and service.
- Open new accounts and process various client account requests, such as trades, cheques, wires, deposits, transfers, and other transactions.
- Resolve trade settlement issues in coordination with custodians and internal operations staff.
- Maintain and update the CRM system to ensure accurate client information and tracking.
- Prepare reports and other relevant information for clients and portfolio managers.
- Establish and manage high-quality client files, adhering to record-keeping standards for legal, correspondence, trading, and cash activities.
- Log emails, files, documents, and correspondence to maintain accurate client records.
- Provide direct support to portfolio managers, assisting with client-related tasks and operations.
- Undertake special projects as assigned to meet organizational needs.
- Deliver exceptional client service aligned with the standards of a boutique wealth management firm.
- Ensure compliance with provincial regulations, company policies, and internal procedures applicable to client services.
Skills and Qualifications
- Minimum of 2 years of experience in the wealth or investment management industry, specifically in a similar administrative or client services role
- Post-secondary education or equivalent experience
- Successful completion of the Canadian Securities Course is an asset
- Exposure to an investment management or portfolio accounting system is an asset
- Excellent organizational, interpersonal, verbal and written skills Demonstrated history of responsiveness and problem solving capabilities
- Ability to take initiative, be accountable and work in a team-oriented environment
- Ability to work collaboratively
- Strong Microsoft Office skills
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Professional development opportunities.
- Flexible work environment.
