IT Business Analyst

Responsibilities:

• Work with stakeholders to gather business needs and translate them into clear user stories, acceptance criteria, and functional specs.

• Analyze current processes (As-Is) and future improvements (To-Be) to find gaps and opportunities.

• Create wireframes and user journeys to visualize solutions and collaborate with tech teams for smooth development.

• Help prepare business cases, reports, and presentations with data-driven insights.

• Partner with project managers, engineers, and QA teams to meet project goals on time.

• Support testing efforts, including test plans and User Acceptance Testing (UAT), and help resolve defects.

• Develop user training materials to ensure smooth adoption of new solutions.

• Stay updated on industry trends, especially in Customer-facing Business, Power, and Utilities.

Requirements:

• Bachelor's degree in Business, IT, Computer Science, Engineering, or related field.

• 4-6 years of experience in business analysis, digital product management, or tech project management.

• Experience in Customer-facing Business, Power, Engineering, or related industries (preferred).

• Strong analytical skills - able to simplify complex ideas for both business and tech teams.

• Experience working on cross-team innovation or tech projects.

• Collaborative team player with strong communication skills (both English and Chinese).

• Self-driven, able to manage multiple tasks under tight deadlines.

• Eager to learn new technologies and industry trends.