Accountable for assigned client accounts from invoice generation to cash collection.
Take up Credit control process transitions from onsite and ensure successful transition.
Review client contracts specifically the invoicing and payment clauses and recommend changes to align
with Morgan McKinley’s standard process and payment terms.
Payment follow up with the customers to ensure customers pay by the due date.
Ledger review, reconciliation, and timely clearing of all pending items.
Work closely with different teams to reduce the aged debtors and improve the DSO.
Initiate escalation procedures as per the documented policy for any delays on payments.
Take responsibility for client accounts to include regular consulting with customers, ensuring accurate
data and reporting status updates.
Assess Payment follow up policies and procedures and recommend improvements.
Conduct account analysis, identifying and reporting trends, risks, and discrepancies.
Take the lead in identifying client issues and proposing the most appropriate approach for resolving the
issues and expediate the receipts from the clients.
Ensure all processes activities are in accordance with Company's Policy and Internal Controls are in
place to minimize/ eliminate the errors.
Maintaining quality and productivity as per the SLA.
Manage the volume of work with accuracy and supporting the team.
Responsible for process documentation and keep them up to date.
Resolve invoice related queries effectively.
Manage Escalations and work cross functionally to drive good business practices and accountability
within SOP guidelines and Corporate Policies.
Perform other duties as assigned by Manager.
