General Compliance Manager

An established retail bank in Hong Kong is looking for a General Compliance Manager with solid experience in retail banking sector and compliant handling experience to join the team.

Responsibilities

• Provide regulatory advice and guidance on rules and regulations related to general compliance
• Handle complaint cases with compliance issues, including liaising with regulators, ensuring appropriate investigation, and providing responses to complainants
• Collaborate with other business units to review compliance issues and address regulatory or business changes
• Develop, review, and enforce compliance programs according to the bank's policies and regulatory guidelines
• Provide internal compliance training
• Liaise with regulators to handle enquiries and requests

Requirements

• Degree holder with at least 4 years of experience in compliance/ risk and control functions in banks
• Strong understanding in regulatory requirement in the banking industry
• Experience is compliant case handling in the banking industry is a plus
• Fluent in English and Chinese (Cantonese and Mandarin)