Associate, Account Admin and Documentations

Responsibilities:

• Perform operational assistance and oversight for account administration and servicing
• Carry out responsibilities related to account initiation, closure, and ensuring customer information accuracy across multiple platforms
• Support the supervisor in handling administrative tasks such as managing statements, collecting fees, organizing customer documents, and facilitating account blockages and releases
• Provide backup for processing deposit transactions, managing HKICL clearing items (DDA, FPS, etc.), and processing inward and outward clearing cheques
• Involve in projects including system developments, testing, UAT, and preparing management reports concerning customer records and accounts
• Give direction to junior team members regarding account maintenance and service-related duties

Requirements:

• Diploma or above
• 5+ years of experience in customers' account documentation handling
• Basic knowledge of KYC and AML/CFT compliance-related regulatory rules and Companies Registry's practice
• Good command of English and Chinese
• Hands-on PC knowledge