Join a new mortgage sales team and execute the sales strategy in an online digital environment. Guide customers from application to completion, providing both proactive and reactive support to meet conversion targets. Play a crucial role in establishing and optimizing the mortgage sales support unit.
Key Responsibilities
- Manage leads to exceed targets.
- Provide customer support and advice via digital and remote channels.
- Oversee the customer journey from enquiry to drawdown.
- Achieve mortgage completion and drawdown targets through excellent customer experience and pipeline management.
- Collaborate with the Mortgage Sales Manager and product team to refine sales practices.
- Report outcomes and progress to the Mortgage Sales Manager.
- Identify and resolve process blockers with the team.
Essential Skills/Experience
- End-to-end mortgage business experience.
- QFA or Professional Banker qualification.
- Experience supporting customers proactively and reactively, including remote communication.
- Thorough understanding of mortgage regulations.
- Proven track record in progressing mortgage applications and achieving conversions.
- Team player with a focus on collective success.
Desirable Experience
- Driven and ambitious, with a willingness to contribute to a small team.
- Experience in a digital-first operating model (preferred).
- Familiarity with direct sales environments.
- Knowledge of social media and modern communication methods.
Benefits
- Be part of a next-generation customer solution in the Irish market.
- Enhance mortgage skills with digital delivery processes.
- Flexible working options.
- Competitive remuneration.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
