Join a dynamic Student Services team in a pivotal role supporting examination logistics, grade processing, academic records, and student awards. This role is integral to the smooth operation of assessment and examination functions within the institution.
About the Role:
Reporting to the Head of Examinations and Assessment, you'll supervise the daily operations of the Examinations Office. Key responsibilities include managing exam timetables, coordinating with external examiners, overseeing grade and award processing, and ensuring regulatory compliance. You'll also provide leadership to the team, support process improvement initiatives, and act as a key contact for complex operational queries.
Key Responsibilities:
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Oversee daily Exams Office operations and deputise for the Head as needed
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Coordinate examination scheduling, logistics, and special accommodations
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Ensure accuracy in broadsheets, grade processing, and awards
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Liaise with faculty, external examiners, and validating bodies
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Administer exam systems and manage queries via Zendesk
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Support certification processes and compliance with QQI standards
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Drive continuous improvements and system updates
Ideal Candidate:
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Degree or equivalent (desirable) with 3+ years' relevant experience
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Background in academic administration at third-level education
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Strong knowledge of academic Marks and Standards
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Proven leadership, problem-solving, and communication skills
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Highly organised with sound judgement and attention to detail
This is an excellent opportunity to contribute to a vital academic function in a collaborative and student-focused environment.
