The Global Sales Operations & Enablement team drives operational excellence and team productivity across our Global Seller Development (GSD) organization. We support Business Development, Account Management, 3rd Party Partnerships, and Integration teams by delivering actionable insights, scalable processes, and role-based enablement that accelerate seller success and business outcomes.
The Sales Operations & Enablement Manager plays a key role in improving how sales teams operate, execute strategy, and scale new growth initiatives. This role is responsible for designing and optimizing operating models, sales processes, enablement programs, and performance insights that improve productivity, consistency, and execution across global and regional teams.
As part of this scope, the role will support pan-European supply acquisition initiatives with a focus on enabling Business Development efforts into the German market. This includes helping operationalize regional go-to-market motions, acquisition workflows, seller engagement strategies, and localized enablement programs that support international market expansion.
The role serves as a bridge between strategy and execution, translating business priorities into practical, scalable ways of working. This position partners closely with GSD and regional leadership, Analytics, CRM, Product, Category, and regional Business Development teams to drive operational rigor, cross-functional alignment, and continuous improvement.
What You Will Accomplish
Sales Operations
- Design and evolve go-to-market frameworks, pipeline management standards, seller segmentation strategies, and operating models that improve sales productivity and business performance.
- Support pan-European supply acquisition initiatives by partnering with Business Development teams on scalable seller acquisition workflows, regional engagement models, and operational processes focused on the German market.
- Identify opportunities to simplify, optimize, and automate processes across the seller lifecycle, from acquisition through growth and retention.
- Build and maintain sales playbooks, process documentation, success metrics, and operating guidelines that balance global consistency with regional market needs.
- Develop reporting frameworks and insights that improve visibility into acquisition funnel health, seller onboarding effectiveness, and team performance.
- Lead cross-functional initiatives from discovery and design through implementation, rollout, adoption, and continuous improvement.
- Support portfolio planning, prioritization, executive updates, and organizational change initiatives across multiple programs.
Sales Enablement
- Translate new processes, tools, and strategies into clear, actionable enablement materials including playbooks, training content, job aids, and documentation.
- Partner with global and regional sales leaders to deliver timely, role-based enablement aligned to business priorities and evolving market strategies.
- Support onboarding and training initiatives tied to new acquisition programs, operational changes, tools, and ways of working.
- Monitor adoption and effectiveness through feedback, usage data, and performance metrics, continuously refining enablement approaches to improve impact.
- Reinforce organizational change through communication, enablement, and ongoing stakeholder engagement.
What You Will Bring
- Proven experience leading strategic initiatives in sales operations, enablement, business operations, or go-to-market transformation within a technology or marketplace environment.
- Strong experience using data, analytics, process design, and automation to drive operational scale, productivity, and measurable business impact.
- Experience supporting Business Development, seller acquisition, or international go-to-market initiatives across regional or global teams.
- Ability to build trusted cross-functional partnerships across sales, product, analytics, operations, and regional stakeholder groups.
- Strong analytical, problem-solving, and project management skills, with the ability to operate independently in fast-paced and ambiguous environments.
- Excellent communication and presentation skills with the ability to balance executive storytelling and operational detail.
- Experience managing programs from scoping and process design through implementation, change management, and adoption.
- Strong understanding of Salesforce CRM functionality and standard sales methodologies.
Preferred
- Experience working in high-growth, scaling, or transformation-focused environments.
- Familiarity with European marketplace dynamics, cross-border commerce, or seller acquisition programs.
- Experience supporting pan-European or multi-market sales organizations.
- Hands-on experience with Learning Management Systems (LMS) and enablement technologies.
- Experience working with platforms such as Clay, Outreach.io, and Klarity is a plus.
