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Perform accurate, timely servicing for contract maintenance customers in line with health & safety requirements
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Diagnose electrical and mechanical faults on engineered capital equipment
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Replace and recommend critical spare parts to restore or improve equipment performance
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Conduct airflow measurements and unit performance assessments
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Carry out system upgrades and refurbishments on-site or in workshop facilities
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Commission and set up equipment to required performance standards
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Match servicing scope to project quotations and agreed timelines
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Produce clear, customer-friendly daily technical service reports
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Complete and submit all required health & safety documentation for site visits
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Identify additional servicing or upgrade opportunities with new and existing customers
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Maintain a professional image and strong customer relationships
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Support colleagues across regions when required
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Monitor and report competitive market activity
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Participate in training, mentoring, and certification renewal
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Support other engineering teams (e.g., project engineering, sales support, technical support) when required
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Minimum 3 years' field servicing experience with engineering capital equipment
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Strong HVAC industry knowledge
- F-Gas certified
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Experience diagnosing electrical and mechanical component faults
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Ability to assess equipment failures and quantify impact for remedial action
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Experience preparing clear and professional technical service reports
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Knowledge of airflow calculations and moisture content measurement
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Good understanding of air handling systems
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Strong relationship-building and customer engagement skills
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HNC/HND or higher qualification in a relevant engineering discipline
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Computer literacy (Word, Excel, and service/reporting software)
