Role: Front of House Manager (Medical Clinic)
Location: Dublin 18.
Description:
This full -time role is for an experienced Front of House Manager to manage reception and administration duties to ensure the smooth operation of a busy Occupational Health Consultancy Clinic.
The successful candidate will:
- Ensure the smooth running of the overall day-to-day operations of the clinic
- Manage effectively a busy phone and email system
- Be responsible for operating the appointments system and payments including end-of-day reconciliation
- Complete all administrative duties accurately and in a timely manner including filing, photocopying and scanning
- Strong customer service orientation, responding quickly and appropriately to customer needs
- Quickly address client inquiries and properly referring them to the appropriate resources
- Manage and coordinate the diaries of all medical staff using the medical management software
- Minimise any service delays, identifying and implementing improvements as needed
- Ensuring the reception and all patient areas are clean and up to standard for our clients at all times
- Continuous resolution of issues through development of workflow and administration process
Skills and Qualifications:
- At least 5+ years' experience in a similar role
- Passion for people and ability to quickly build rapport
- Strong drive to succeed with a sense of urgency, and ability to plan and manage time effectively to meet deadlines and goals.
- Strong listening and communication skills
- Responsiveness and adaptability to change
- Meticulous attention to detail while being able to work under pressure in a highly confidential and discrete environment
- Possess exceptional communication skills and be professional
- Have a proven track record of a level of expertise in MS office (Word, Excel and Outlook)
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.