Credit Controller
📍 North Wall, Dublin | Permanent Role | 35 Hours per Week
Are you an experienced Credit Controller who enjoys building strong client relationships while ensuring efficient debt collection and billing processes? Our client, a well-established logistics organisation managing large customer accounts and high-value transactions, is seeking a motivated and detail-oriented Credit Controller to join their finance team.
This is an excellent opportunity to work in a dynamic environment where collaboration, customer service, and continuous improvement are highly valued.
The Role
As Credit Controller, you will be responsible for managing the end-to-end credit control and billing process across a portfolio of key customer accounts. Working closely with Sales, Operations, and Finance teams, you will ensure timely payments, resolve queries efficiently, and maintain strong relationships with customers.
Responsibilities
- Manage a portfolio of customer accounts, proactively following up on outstanding balances to ensure payments are received within agreed credit terms.
- Build and maintain positive working relationships with customers, acting as a key point of contact for account-related queries.
- Oversee the billing cycle from start to finish, ensuring invoices and credit notes are processed accurately and issued on time.
- Monitor customer accounts, identify overdue debts, and take appropriate action to reduce aged balances.
- Investigate and resolve invoice, payment, and account queries by working closely with Sales, Operations, and other internal teams.
- Reconcile customer accounts and allocate incoming payments accurately and efficiently.
- Prepare and maintain regular reports on debtor performance, highlighting potential risks and areas requiring attention.
- Support effective cash flow management by ensuring account records remain accurate and up to date.
- Assist with process reviews and recommend improvements that enhance efficiency, accuracy, and customer experience.
- Utilise Excel to track account activity, analyse payment trends, and support reporting requirements.
About You
We're looking for a proactive and customer-focused professional who can effectively balance relationship management with commercial awareness.
Essential Requirements
- Previous experience in Credit Control, Accounts Receivable, or a similar finance function.
- Strong communication skills, both written and verbal.
- Ability to build relationships with customers and internal stakeholders.
- Excellent attention to detail and organisational skills.
- Self-motivated with a positive and energetic attitude.
- Comfortable using Excel at a basic to intermediate level.
Desirable
- Experience using Excel Macros.
- Experience working with high-volume or high-value customer accounts.
- Background within logistics, transport, freight, or a similar industry.
Working Arrangements
- 5 days onsite during probation.
- Following successful completion of probation:
- 1 day working from home per week.
- Monday and Friday are core onsite working days.
- 35-hour working week.
- Free onsite parking.
- Due to the location, a full driving licence and access to a car is strongly advised.
Benefits
- Employer pension contribution of up to 10% (subject to employee contribution).
- Travel benefits.
- Staff concession rates.
- Bike to Work Scheme.
- Free annual flu vaccination.
- Company social events.
- Onsite gym.
- Onsite canteen.
- Free parking.
Why Apply?
This is a fantastic opportunity to join a successful logistics business that values teamwork, continuous improvement, and customer service excellence. You'll be part of a supportive team while enjoying an attractive benefits package and strong work-life balance.
