The Role
The Business Analyst - Project Specialist (Hybrid) will play a critical role in the successful delivery of a major enterprise-wide ERP Programme. This hybrid position combines hands-on business analysis with structured project management capability to ensure that programme workstreams - spanning Finance, Third-Party Risk Management, Contract Management, and Enterprise HCM - are designed, implemented, and embedded effectively across the business.
The role will partner closely with Business, Finance, Operations, Technology, and external vendors to ensure that functional and technical requirements are accurately captured, project governance is robust, risks and issues are well managed, and ERP solutions are fit-for-purpose.
This is a key change delivery role requiring strong analytical skills, disciplined delivery practices, and the ability to operate confidently across business and technology teams.
Key Responsibilities
- Support the Programme Manager in the delivery of assigned workstreams or activities, applying structured project management practices (plan, RAID, scope, schedule, dependencies, reporting).
- Facilitate requirements gathering, process mapping, data definition, and functional specification development for allocated ERP modules or functional areas.
- Translate business needs into clear, well-structured requirements and user stories for configuration and development teams, ensuring alignment with programme direction.
- Coordinate ERP design, build, testing (SIT/UAT), data migration, cutover tasks, and readiness activities for assigned streams.
- Support the day-to-day management of system implementation partners and third-party vendors, ensuring delivery against scope and adherence to internal standards.
- Maintain strong project governance for assigned activities, including project plans, RAID logs, status reporting, and updates into programme-level governance.
- Support change management activities including training coordination, communication inputs, and business readiness assessments across assigned project areas.
- Conduct impact assessments, identify gaps, propose solutions, and ensure operational alignment ahead of go-live.
- Ensure quality assurance across documentation, testing outcomes, and process sign-off for allocated deliverables.
- Contribute to continuous improvement in ERP processes and support post-implementation enhancements under the direction of the Programme Manager.
Skills & Experience
Technical & Functional
- Deep understanding of core financial processes: R2R, O2C, P2P, and ideally familiarity with sourcing technologies.
- Exposure to a tier-1 ERP or HCM technology platform would be advantageous.
- Familiarity with data structures, integration concepts, and data migration approaches.
- High proficiency in process mapping tools (e.g. Visio, Nintex), requirements documentation, and UAT/Test Management.
- Proficiency with PM/BA tools: e.g. Smartsheet, Jira, Confluence, MS365.
Delivery & Analytical
- Strong analytical skills and ability to break down complex business problems.
- Strong project management discipline: governance, RAID, scheduling, dependency management, reporting.
- Demonstrable understanding of good change management practice.
- Ability to communicate effectively with both business and technical stakeholders.
- Strong vendor coordination and stakeholder management capabilities.
Qualifications & Background
- Bachelor's degree and/or professional qualification in Business, Accountancy/Finance, Technology, Engineering, or a related discipline (or relevant professional experience).
- ERP-related certification is an advantage - ideally in a tier-1 finance ERP (e.g. Workday Financials, Oracle, SAP).
- Project Management or BA certification preferred (e.g. PMP, PRINCE2, CBAP).
- 5-10 years of combined experience as a Business Analyst, Project Manager, or in a hybrid role within technology or business transformation.
- Proven experience in ERP implementations (finance, operations, HR, or other enterprise domains).
- Experience in structured project delivery (Waterfall, Agile, or Hybrid methods).
- Experience coordinating cross-functional teams and external vendors.
- Experience developing business requirements, functional specifications, process flows, testing plans, and operational readiness artefacts.
- Exposure to financial services, fund administration, or regulated environments is an advantage.
