Morgan McKinley has partnered with one of Ireland's largest insurance clients as they look hire an Application support administrator.
This Application Support Admin role involves providing high-level technical support across systems, networks, and applications, with a focus on proactive system monitoring, troubleshooting, and issue resolution. You'll manage helpdesk operations, liaise with third parties, support insurance policy systems, and contribute to network and software projects, including disaster recovery and security.
Technical Knowledge & Skills
- Ability to manage and work with 3rd parties, first point of contact and liaison working on network/dr/software/hardware projects.
- Technical knowledge of Hyper-V, Microsoft windows server and SQL server environments
- Windows Operating Systems and Active directory experience.
- Remote Desktop Environment experience.
- Office 365 and office packages experience (Word / Excel/ PowerPoint).
- Understanding of network protocols TCP/IP, DNS, IPV4, VPN, FTP etc.
- Previous experience working on Freshdesk or similar helpdesk software.
- Experience working with JIRA.
Experience & Qualifications:
- BSc in Computing or similar discipline.
- 2-4 years previous experience in a similar role.
- Able to work in a busy and fast paced environment with multiple high priority requests.
If the above matches you, please apply or alternatively, for a confidential chat reach out directly.
