Job Title: Senior Medical Receptionist
Location: Cork
Contract Type: Long-Term Temporary Contract
Salary: €35,000 per annum
About the Role
I am recruiting a Senior Medical Receptionist for a long-term temporary position within an established medical practice in Cork.
This role requires a highly organized, proactive individual with at least 5 years of medical administration or front-desk receptionist experience in a healthcare setting. You will be the first point of contact for the practice, ensuring the smooth day-to-day running of the front desk, patient check-ins, phone lines, and general administrative support for the clinical team.
Key Duties & Responsibilities
- Welcome patients upon arrival, manage the check-in process, and maintain a professional, calm front-of-house environment.
- Act as the primary point of contact for patients, handling incoming phone calls, booking appointments, and answering general queries with empathy and discretion.
- Manage daily appointment calendars, coordinate clinic schedules, and send appointment reminders to patients.
- Register new patients, update contact details, scan incoming documents, and keep electronic patient files accurate and up to date.
- Process patient payments, issue receipts, and assist with basic daily fee collections at the desk.
- Manage post, monitor practice emails, and handle general office coordination to keep the practice running efficiently.
Requirements & Qualifications
- Minimum 5 years' continuous experience working as a Medical Receptionist or Healthcare Administrator.
- Exceptional interpersonal and communication skills, with a warm, professional, and patient-focused phone manner.
- Strong general computer skills, with quick adaptability to electronic medical calendars and administration systems.
- High level of professional discretion when handling sensitive patient information.
- Excellent multi-tasking skills, strong organisation under busy clinic conditions, and great attention to detail.
What We Offer
- Long-term contract with potential for extension.
- Competitive salary package.
If you're interested and ready to hit the ground running, we'd love to hear from you. Apply today!
