🌟 Member Service Advisor 🌟
Location: Cork
Salary: Competitive + Benefits
Type: Full-Time, Fixed Term Contract
Are you passionate about helping others and providing exceptional service? Do you enjoy solving problems and making a difference in customers' lives? If so, we want to hear from YOU!
About the Role:
As a Member Service Advisor, you will be the heart and voice of the company, providing excellent customer support to ensure satisfaction and a positive experience. You will handle customer inquiries, solve issues, and offer advice with professionalism, patience, and empathy.
What You'll Do:
- 🗣️ Answer customer inquiries via phone, email, or chat.
- 💡 Provide helpful solutions to customers' questions and concerns.
- 📈 Collaborate with the team to improve the customer experience.
- 🕵️ Identify trends in customer feedback and escalate complex issues.
- 🤝 Build strong, lasting relationships with our customers.
What We're Looking For:
- 🌟 Excellent communication and problem-solving skills.
- 💼 Previous experience in customer service (preferred but not essential).
- 🎯 Ability to remain calm under pressure and resolve issues efficiently.
- 👥 A team player with a positive attitude and a passion for helping others.
- 🔍 Attention to detail and strong organizational skills.
Why Join Us?
- 🚀 Be part of a growing and dynamic team.
- 💼 Career development opportunities.
- 🎉 Fun and friendly work environment.
- 🏆 Competitive salary, performance bonuses, and benefits.
- 🏖️ Healthcare, and more!
If you would like to hear more about this role, apply now!
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
