In continued partnership with a high profile employer in Cork, I am delighted to present an opportunity for a fluent German-speaker where your contribution will truly make a difference. As part of a global medical information team, you'll deliver accurate, high-quality medical and pharmaceutical information to healthcare professionals, patients, and partners across Europe.
You'll act as a trusted bridge between customers and internal medical teams - ensuring every enquiry is met with clarity, empathy, and professionalism. If you're passionate about patient care, this is where your skills can shine.
12 month contract with strong possibility of extension
Hybrid working model
Attractive hourly pay rate
Your Day-to-Day
- Respond to medical and pharmaceutical information enquiries from healthcare professionals, patients, and customers via phone, email, and virtual channels.
- Provide accurate, balanced, and compliant information in line with medical and regulatory standards.
- Record all interactions carefully, including any product complaints or adverse events, ensuring full compliance.
- Collaborate with medical experts to resolve complex queries quickly and accurately.
- Share knowledge and contribute to continuous improvement within the team.
- Help maintain and update the medical knowledge database to ensure the latest, compliant information is available.
What you need to succeed;
- Fluency in German and English, both written and spoken.
- Excellent communication and active listening skills.
- A structured, empathetic approach to problem-solving.
- Strong time management and comfort working in a fast-paced, dynamic setting.
- Experience in medical information, pharmacovigilance, customer service, or healthcare is an advantahe
If you're looking for a meaningful career where your work helps ensure patients and healthcare professionals receive trusted medical information - we'd love to hear from you.
