Customer Support Specialist - Hybrid Role in Cork
Are you someone who's passionate about people and driven by delivering excellent service? We have an exciting opportunity for a Customer Support Specialist to join a forward-thinking, customer-focused team based in the suburbs of Cork City.
With a competitive salary and a flexible hybrid working model, this role offers the ideal balance of professional growth and personal flexibility.
Why You'll Love This Role:
This position is perfect for someone who thrives in a fast-paced environment, enjoys building meaningful client relationships, and takes pride in providing top-tier support. You'll work in a collaborative culture where your ideas are valued, and your career development is supported every step of the way.
What You'll Be Doing:
- Provide friendly, professional, and solution-focused support to a wide range of clients
- Liaise with internal departments to resolve customer queries efficiently
- Manage and update client records accurately across internal systems
- Ensure all communication and data handling is GDPR-compliant
- Stay up to date with processes and participate in regular training sessions
- Deliver exceptional experiences that make every customer interaction count
What We're Looking For:
- Excellent communication skills-both written and verbal
- Strong attention to detail and accuracy in all work
- A natural problem-solver with a customer-first mindset
- Ability to build strong working relationships internally and externally
- Enthusiastic, team-oriented, and motivated to learn
- Calm and composed under pressure, with great multitasking skills
What You'll Get in Return:
- Hybrid working model for flexibility and work-life balance
- Flexitime options to fit your lifestyle
- Private medical insurance for peace of mind
- Wellness and gym programs to support your health
- Employee assistance programme for ongoing support
- Bike-to-work scheme & on-site parking
- Employee discounts and team events that make work more fun
Ready to take the next step in your customer service career? If you're eager to make a real impact and grow with a company that values innovation and care, we want to hear from you.
Apply now and make your mark as a Customer Support Specialist!
