We are seeking a highly motivated and detail-oriented Credit Controller to join a growing team based in East Cork. This role will be based on site 5 days per week.
The successful candidate will be responsible for be responsible for the Credit Control function for a portfolio of clients, managing the collection of existing/legacy overdue receivables, working closely with sales teams and customers to ensure timely payments.
This role involves proactive communication, problem-solving, and a commitment to optimising cash flow while minimising commercial risks.
Responsibilities:
- Collection of overdue receivables through coordination with sales personnel and direct communication with customers, both business and domestic.
- Proactively communicate with customers to improve cash collection.
- Maintain detailed records of collection activities, including logging ongoing account/customer issues and working towards resolutions.
- Provide accurate advice on accounts queries and support with audit queries.
- Liaise with internal stakeholders to review credit control strategies and performance.
- Manage debtor accounts, optimising cash flow and minimising commercial risks.
- Build and maintain professional relationships with customers, understanding their needs and facilitating timely payments.
- Drive continuous improvement in cash collection levels through strategic initiatives and process enhancements.
Requirements:
- Proven experience in credit control or a similar role 3 years minimum experience
- Strong understanding of financial principles and credit management best practices.
- Excellent communication and negotiation skills, with the ability to engage effectively with customers and internal stakeholders.
- Proficiency in record-keeping and data analysis, with experience using accounting software and Microsoft Office Suite.
- Ability to prioritise tasks and manage multiple deadlines in a fast-paced environment.
- Commitment to accuracy, attention to detail, and maintaining confidentiality.
- Proactive problem-solving skills and a results-driven mindset.
