Job Title: Client Support Advisor
Location: Cork, Ireland
Are you passionate about helping people and delivering outstanding customer service? Looking to kickstart or grow your career in the healthcare insurance industry? Our client-a leading healthcare insurance provider-is seeking a Client Support Advisor to join their dynamic Customer Service Team based in Cork!
About the Role
As a Client Support Advisor, you will be a key point of contact for customers, offering clear guidance, support, and solutions. You'll help clients navigate their healthcare insurance needs with confidence and ease. This is a fantastic opportunity to join a supportive team in a thriving sector, with plenty of room for professional growth.
What You'll Do
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Respond to customer inquiries via phone, email, and other communication channels in a helpful and professional manner
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Provide accurate information regarding healthcare insurance policies, services, and procedures
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Resolve client issues efficiently or escalate where necessary
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Maintain detailed and accurate records using MS Word and Excel
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Collaborate with your team to share knowledge and continuously improve service delivery
What We're Looking For
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Experience: Previous experience in a customer service or client-facing role, preferably in a fast-paced environment
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Skills: Strong communication and problem-solving abilities, proficiency in MS Word and Excel
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Attitude: Positive, people-oriented, and dedicated to delivering excellent service
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Ambition: Eagerness to learn and grow within the healthcare insurance industry
What's in It for You?
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Comprehensive training to support your success
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A welcoming and inclusive team culture
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Clear career progression opportunities within a respected healthcare insurance provider
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Competitive salary and benefits package
Ready to make a meaningful impact? Apply today to become a valued part of the team!
