Morgan McKinley Northern Home Counties are proud to be representing a well-established and growing business in Biggleswade in their search for a Credit Controller to join their finance team on a permanent basis.
This is an excellent opportunity for an experienced Credit Controller to take ownership of a portfolio of customer accounts within a busy and supportive finance function. The successful candidate will play a key role in maximising cash collection, reducing aged debt and building strong relationships with both customers and internal stakeholders.
The Role:
Reporting to the Credit Manager, you will be responsible for managing the end-to-end credit control process, ensuring customer accounts are maintained effectively while supporting the wider finance team.
Key Responsibilities:
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt.
- Carry out credit checks for new customers and set appropriate credit limits.
- Monitor customer accounts and review credit exposure.
- Manage the cash collection process, resolving customer queries promptly and professionally.
- Approve customer orders and manage credit holds where necessary.
- Reduce overdue debtor balances and minimise aged debt.
- Allocate cash and perform bank reconciliations.
- Produce weekly, monthly and quarterly credit control reports.
- Support sales and operational teams with credit-related decisions, including payment plans and account reviews.
- Escalate complex debt recovery matters where appropriate, including legal action when required.
- Build and maintain strong working relationships with customers and internal stakeholders.
About You:
- A minimum of three years' experience within a Credit Control position.
- Strong experience managing customer accounts and cash collection.
- Excellent communication and negotiation skills.
- The ability to build positive relationships with customers and colleagues.
- Strong organisational skills with excellent attention to detail.
- Good IT skills, including experience using finance systems and Microsoft Office.
- A proactive, resilient and solution-focused approach.
- The ability to work independently while contributing to a collaborative finance team.
