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Data Analysts (Renewable Contract)

Job Seekers Singapore IT IT

Job Summary

  • Singapore
  • Contract
  • BBBH760513
  • Sep 16, 2020
  • S$0-4k pm
Job Description

Multiple Data Analyst Opportunities with one of the leading software companies from USA!

THE CLIENT:

Our client is one of the leading software companies from USA. They are looking for experienced Data Analysts to join their team.

 

DUTIES:

  • Handling sensitive customer data while adhering to strict security and privacy rules
  • Identifying, analyzing fraudulent transactions patterns and using platform tools to make accept/reject decisions on client transactions
  • Developing programs and platform tools to help increasing the efficiency in our operations and to identify proactively subsequent bad behavior
  • Supporting the technical fraud projects across our different sites
  • Using advanced statistical methods to unravel deep insights from substantial amounts of transaction and usage data
  • Adhering to platform KPIs related to accuracy, decision time, and productivity
  • Proposing preventative measures, process enhancements, and improved tool functionality
  • Raising team awareness on process changes, quality improvement, fraud trends, and other matters of concern with clear communication
  • Developing documentation, coordinating and implementing guidelines, training and helping colleagues with new tools onboarding
  • Providing root cause analysis and participate in meetings with senior team members from other operational divisions as well as engineering and data science teams
  • Working with Customer Support to resolve escalations and implement elements of the escalation program strategy

 

REQUIREMENTS:

  • 2+ year experience in data processing or data science. Covered at least one project management end to end
  • Knowledge of at least one language, Python, Javascript, C#, Java required
  • Knowledge in SQL, R at experienced level preferred
  • Appetite for new ideas and developing automation solutions
  • Preferred but not mandatory experience in e-commerce, card-not-present, banking or customer service / support environments (or similar), working within a MNC / large enterprise environment,
  • Meticulous, with an eye for detail and analytical mindset
  • Ability to comfortably perform recurring tasks
  • Must have the highest regard for the privacy and security of the data our customers have entrusted to us and the promises Microsoft has made to them
  • Self-motivated and open-minded. Exceptional team player with strong communication and interpersonal skills
  • Adept at working with multiple stakeholders to drive desired outcomes
  • Must be resilient to stress and versatile enough to transition between competing tasks and priorities with high frequency
  • Insatiable curiosity to find the truth, with a desire to proactively uncover new fraud patterns
  • Obsession with making things right for customers
  • Excellent spoken, reading and written English
  • Ability to make decisions with speed and confidence
  • Thrive in fast-paced and changing environments
  • Strong capabilities in Microsoft products like Office

 

If you feel that your skills and experience suites the role, kindly submit your updated CV in word format to CFERRERAS@MORGANMCKINLEY.COM

REFERRALS ARE GREATLY APPRECIATED!

EA Licence No: 11C5502

EA Registration Number: R1877789

Consultant Details

Consultant Details

Cedric Ferreras
Cedric Ferreras
  • Consultant | IT Contracting Recruitment
  • +65 6818 3196
  • cferreras@morganmckinley.com