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Learning Program Manager

Job Seekers United Kingdom Project & Change Management GDPR

Job Summary

  • London
  • Contract
  • BBBH779718
  • Apr 13, 2021
  • Competitive
Job Description

Opportunity to work as a Learning Program Manager for the Big 4 Tech company!! Learning Design - **Competitive Salary and Benefits**

Most of our customers are going through some form of digital transformation. We want to help our customers feel equipped for this, and lead change in their organisations so they succeed and grow in a digital world. It might be helping them make the shift to mobile, pivot to programmatic marketing, build their brand online, or develop the next wave of talented 'digital leaders'. The Digital Academy team leads our work to support companies in making these changes. We provide tools to help companies diagnose their needs, we develop and run a range of our own education programs plus we work to provide a proposition for our customers - curating & recommending programmes from other teams to meet their needs. Every Digital Academy program brings together multiple functions to design & deliver great learning at scale. We work with external partners to develop a network of trained facilitators who run virtual and face-to-face programs, as well as developing e-learning and virtual/blended learning experiences. The whole operation scales to support thousands of people across many markets.

About the role

As a Learning Programme Manager in the Digital Academy, you're part of the team that is responsible for our state-of-the-art, virtual and face to face marketing education programmes. You are managing a portfolio of 30+ self-paced interactive workshops (called "Labs" and "Mini Labs"), continuously improving and updating clear and concise education and comms materials for our growing pool of external facilitators and partners, and eventually our clients. You'll manage the platform which hosts these programmes and are the connector between Learning Design, MarComms, and Operations.

Responsibilities

  • Function as a joining link between the learning design, communication and operations departments of the DA team, and liaise with Global sales teams to best serve their and their customers' needs.
  • Translate workshop materials into more scalable learning formats (e.g. workshops-in-a-box and e-learning) in collaboration with our Programme Leads.
  • Monitor industry trends, product development and feature changes, and incorporate into programme material.
  • Maintain, update and optimise DA virtual and face to face workshop materials (presentation decks, workbooks, worksheets, Jamboards, communication pieces, etc.) as required.
  • Collect and implement feedback from clients, facilitators and programme content.
  • Communicate programme content changes with clarity, confidence and charisma in our regular quarterly briefing calls to facilitators.
  • Support the Marketing Lead in orchestrating internal and external messaging through a set of communication channels (e.g. via website and email).

Skill/Experience/Education

Mandatory

Experience in creating virtual and/or face-to-face workshops for B- and C-Level audiences, experience in creating compelling and concise learning materials, ideally with a background in Learning Design. Proven track record in working in a fast-paced corporate environment. Experience in project management (demonstrated attention to detail, ability to hit objectives & timelines) and managing internal and external stakeholders. Fast learner, thrives in ambiguity, able to cope with a fast-paced, complex environment.

Desired

Experience with consulting marketing clients holistically, e.g. on direct-response/e-commerce and brand marketing, and tackling digital transformation challenges.

Knowledge about methods and technologies that enable state-of-the-art digital marketing (e.g. targeting, measurement, media buying, automation, tagging, web analytics, audience segmentation, etc.)

Knowledge about industry trends around data privacy, brand safety and ad standards.

Experience working with partners such as performance, media and creative agencies.

Experience in partner management & event management

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

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Gwen Dsouza
  • Consultant - Corporate Accounts
  • +44 117 944 0600
  • gdsouza@morganmckinley.com