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IT Support Technician (Part-time)

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Job Summary

  • Dublin
  • Contract
  • JN -012024-1954280
  • Jan 18, 2024
  • Competitive
Job Description

Morgan McKinley are looking for an experienced IT Support Technician to join a fast growing company based in Dublin South. This role is a part time position for a duration of 12 months.

Job Title: IT Support Technicial (Part-Time)

Role Type: Part-Time, Office based in South Dublin (Tuesday, Wednesday and Thursday)

Contract type: 12 Months

Company Overview:

We are an investor and asset manager of infrastructure projects, headquartered in Dublin, Ireland.

Reports To: Head of Digital Transformation (with a dotted line to the Office Manager)

Role Summary:

As an IT Coordinator, you will play a pivotal role in managing and optimizing our IT infrastructure, ensuring seamless operations and data security for our team of approximately 50 employees. You will oversee the day-to-day IT operations, work closely with our outsourced IT service provider, and implement stringent information security measures to safeguard our sensitive data.

Key Responsibilities:

Day-to-Day ITC:

  • Manage and maintain IT infrastructure, equipment, and services for our staff and office facilities within budget.
  • Liaise effectively with the outsourced IT service provider to oversee their monitoring and maintenance of IT systems and networks, ensuring optimal performance.
  • Review, implement, and update IT and information security (InfoSec) policies and procedures, ensuring comprehensive documentation and adherence to best practices.
  • Provide ad hoc IT support and assist with project requirements as needed.
  • Effectively communicate IT changes and updates to staff.

Information Security:

  • Oversee and control all aspects of information security within the organization, collaborating with our external Information Security Advisor.
  • Develop and implement security measures to protect data from unauthorized access, corruption, theft, and cyberattacks.
  • Monitor and manage the implementation of security recommendations arising from information security reviews and audits.
  • Continuously improve and harden our information security posture, including utilizing O365 and other relevant technologies.
  • Oversee and manage our infosec awareness training program to ensure staff is well-equipped to handle security threats.
  • Collaborate with the outsourced IT service provider and Information Security Advisor to address information security aspects of projects.
  • Review, implement, and update information security policies and procedures, ensuring their effectiveness and alignment with industry standards.
  • Develop and manage business continuity planning and response procedures to protect against disruptions and disasters.

Qualifications and Skills:

  • Minimum of 3 years of experience in an IT role, with a strong background in IT infrastructure, network administration, and information security.
  • Expertise in project management, information analysis, and computer hardware/software systems.
  • Proven experience in data management and information security procedures.
  • Hands-on experience with computer networks, including installation, configuration, and troubleshooting.
  • A self-starter with the ability to work independently and manage priorities effectively in a fast-paced environment.
  • Excellent interpersonal and relationship-building skills, with the ability to collaborate across departments and influence others positively.
  • Strong organizational, time management, and attention to detail skills.
  • Experience in process automation/improvement and implementation is a plus.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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Consultant Details

Consultant Details

Yvonne Gilsenan
Yvonne Gilsenan