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Export Sales Support - Italian

Job Seekers Ireland Multilingual Other

Job Summary

  • Dublin North
  • Permanent
  • BBBH765864
  • Sep 04, 2020
  • Competitive
Job Description

Our client, based in Santry, are looking for a driven and energetic Export Sales Support Rep for the Italian region to join their team.

Founded in 1952, our client is a team of experts who are committed to providing first class customer service. They are very proud to be a brand of choice for customers in Ireland and are continually growing their customer base in Europe, particularly in the Italian and French markets.

They are now looking to expand their export sales team to meet the continual growth in the European market. This exciting role will involve assisting in the planning, development and expansion into the European marketplace. The role will involve a full 6-month induction training programme to enable the successful candidate to develop and fulfil their potential.

Responsibilities:

  • Input orders on internal computer system; check pricing and stock availability
  • Managing out of stock items and customer expectation
  • Generate and manage Quotations, Sales Orders
  • Invoices & Credit Notes, credit control and reminders for reimbursement of the amounts overdue
  • Inbound telephone sales: promoting existing and new product offering to existing customer base
  • Customer service (dealing with a portfolio of Italian & other European customers - managing technical enquiries, liaising with providers and other departments to solve the customer query in a timely manner)
  • Export sales administration and export customer account management
  • Liaising with couriers to quote and organise transport/shipment
  • Desk market research, data collection and competitor analysis duties
  • Translation of marketing materials - brochures, price lists and point of sales
  • Sales report and analysis
  • Sales presentation documents
  • Attend industry Trade Shows and marketing events when needed
  • Manage the weekly/Stock Export dispatches
  • Organise travel when needed

Requirements:

  • Fully fluent in both written and conversational Italian & English (proficiency in French also would be an advantage but is not essential)
  • Excellent communication & customer service skills
  • Highly organised and have a good eye for detail
  • Good computer skills (working knowledge of all Microsoft Office packages)
  • Willing to travel to and work at any trade shows which the company decides to partake in
  • Team player

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

Consultant Details

Consultant Details

Padraig O'Connell
Padraig O'Connell
  • Consultant | Remote Delivery
  • 021 2300 300
  • poconnell@morganmckinley.com