Lead - Manager, AI Solutions & Delivery - 60+k

About the Client

Our client is a highly innovative, forward-thinking enterprise currently expanding its digital transformation efforts. They are seeking a highly capable Lead to spearhead a dedicated Agile/Scrum team focused entirely on AI initiatives.

Role Overview

In this dynamic role, you will lead a specialized AI Scrum team and act as the bridge between technology and business users. You will directly manage and mentor a team of junior members, providing comprehensive day-to-day support to users ranging from the working level up to Team Heads. The ideal candidate will be a hands-on problem solver who can identify operational pain points, design workflows, and implement practical solutions utilizing the latest AI tools.

Key Responsibilities

• Lead and mentor a dedicated AI Scrum team, providing direct guidance to junior members.

• Act as the primary point of contact for user support, identifying workflow pain points and designing effective, technology-driven solutions.

• Provide hands-on implementation and deployment of software solutions, heavily relying on AI tools and applications to build out the final product.

• Manage stakeholder relationships effectively, communicating and presenting solutions to users at all levels (from operational staff to Team Heads).

• Work closely with various IT teams, business units and vendors to ensure alignment of initiatives.

Key Requirements

• Minimum 7 years of relevant experience in delivering solutions for software applications or IT projects.

• A few years of leadership experience is highly preferred, along with a proven track record of executing and deploying projects.

• Experience using AI tools to build and deploy solutions is preferred; familiarity with AI Copilots is a strong advantage, though candidates with experience using other AI tools will also be considered.

• Experience in mid to large scale digital development projects, ideally with technical know-how using different technologies.

• Strong leadership skills, presentation and interpersonal skills, analytical and problem-solving skills.

• Demonstrated ability to translate complex technical concepts into user-friendly solutions.

• Candidates from all industry backgrounds are welcome to apply; prior experience in the insurance/banking industry is preferred but not required.