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Assistant System Engineer - ServiceNow Solution

Job Seekers Hong Kong SAR China IT IT

Job Summary

  • Kowloon Bay
  • Permanent
  • BBBH786035
  • May 03, 2022
  • Competitive
Job Description

The world's sixth-largest IT services provider is looking for an Assistant System Engineer mainly responsible for ServiceNow Solution.

Responsibility:
* Creation and delivery of solutions for customers addressing requirements in consideration of
process design, ServiceNow technical best practice and standards
* Collaborate and contribute on the creation, deployment and maintenance of technical best
practice and standards
* Ensure technical deliverables to customers are complete, consistent, high quality, on time,
and deliver valued outcomes
* Manage multiple clients before and after initial project implementation
* Assist in completing system development and testing on ServiceNow platform
* Contribute to the continual improvement of Delivery and Enhancement Services processes
as well as the maturing of the different portfolios, capabilities, expertise, and best practices
in consideration of customer needs and requirements
* Other ad hoc duties and responsibilities as assigned

Requirement:
* Degree or equivalent, preferably in Computer Science or Information Technology,
* 2+ years working on IT Industry
* 2+ years hands on experience in ServiceNow platform such as system configuration,
workflow automation, administration and reporting is a plus
* Proven experience as a technical resource assisting the development and delivery of ITSM
solutions
* Experience implementing systems with the Agile/Scrum methodology is preferred
* Knowledge of ITIL or ITIL Certification would be a plus
* Demonstrated ability to influence and consult (providing options with pros, cons and risks)
while providing assistance in solving business problems and/or technical requirements
* Knowledge of HTML, JavaScript, CSS, SQL etc. and working in a SaaS environment
* Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural
diversity
* Ownership, accountability, and attention to detail in all work efforts
* A good team player
* Fresh candidate with strong passion will also be considered

What we offer:
* Flexible and harmonized working environment
* WFH and Flexible Working Hours Policy
* Flexible Benefits Program
* Tax Effective Program
* Compensation Leave for SH falls on Saturday
* Medical & Dental Insurance (including dependents)

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Consultant Details

Consultant Details

Jeff Wan
Jeff Wan
  • Delivery Consultant | Technology Recruitment
  • 3907 3974
  • jwan@morganmckinley.com