Job Summary
- Hong Kong SAR
- Contract
- JN -082023-1945334
- Aug 18, 2023
- Competitive
Job Description
A top tier investment bank is looking for an experienced service delivery manager for managing, designing and delivering data center in APAC region
Responsibilities:
- Collaborate with internal teams to create service catalogues
- Prepare weekly and monthly service delivery reports to show our service delivery performance
- Partner with vendors and internal teams to devlier project and services successfully
- Standardize APAC Datacenter Services across all countries
- Analyze service request patterns to understand service request peaks to plan and arrange resources accordingly
- Regularly review and evaluate services provided by our vendors to make sure that vendor service meet SLAs agreed
- Support daily service operations, Change Management, Problem Management, Incident Management, Business Continuity and Disaster Recovery Management
- Perform various controls related to Datacenter regularly and support/contribute all audits related to APAC Datacenter
- Advise APAC regional country Datacenter Manager and update Global Datacenter Manager on the latest global standards and directions to implement it in APAC
- Contribute to RFPs, bid proposals, contracts, scope of work reports, and other documentation for Datacenter Projects and associated efforts
Requirements:
- Over 10 years of working experience in datacenter in the financial industry including 5 years in designing and delivering services
- Solid experience in managing multiple datacenter migration projects in APAC region
- Experience in DCIM tools
- Certified in datacenter design
- Certified in PMP and ITIL
- Strong communication skills in English
- Ability to work under pressure and out of office hours
Consultant Details
Consultant Details

Nelly Sze
- Senior Manager | Technology Recruitment