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Regional Trainer - Luxury goods

Job Seekers Hong Kong SAR China HR, Sales Retail

Job Summary

  • Hong Kong
  • Permanent
  • BBBH784362
  • Jun 15, 2021
  • Competitive
Job Description

A renowned luxury goods company is looking for a Regional Trainer to look after their training and development needs for APAC retail staff to support their strong business growth.

A renowned luxury goods company is looking for a Regional Trainer to look after their training and development needs for APAC retail staff to support their strong business growth.

Responsibilities

  • Conduct training sessions for retail staff through different channels
  • Field coaching with front-line staff and provide feedback and recommendations for improvement and development
  • Develop and follow up on staff's development plans
  • Work with different business units to identify training needs and formulate programs
  • Observe and ensure service is up to standards
  • Localise global training initiative for different regions
  • Deliver train-the-trainer sessions for local trainers and ensure training quality
  • Pilot and execute learning and development projects

Requirements

  • Not less than 5 years of in-house training experience
  • Experience in luxury retail, customer service or hospitality
  • Knowledge of administrating and managing e-learning platforms and virtual training
  • Proficiency in Cantonese, English, and Mandarin
  • Proficiency in MS Office
  • Travel required

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Consultant Details

Consultant Details

Heman Koo
Heman Koo
  • Consultant | Sales & Marketing Recruitment
  • 3907 3936
  • hkoo@morganmckinley.com