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IT Support | Multiple MNC Openings | Fresh Graduate welcome

Job Seekers Hong Kong SAR China Technology IT

Job Summary

  • Hong Kong SAR
  • Permanent
  • BBBH824050
  • Sep 01, 2022
  • Competitive
Job Description

[Multiple openings] MNCs are looking for IT Support/ Helpdesk Engineer to join the IT team, handling Tier 1 - Tier 3 technical support issues, such as network, server, cloud, wifi, etc..

Key Responsibilities

  • Troubleshoot and problem solve PC related hardware, Printer and software issues and escalate support issues to 2nd level IT support or 3rd party vendors
  • Provide installation and problem solving for computer related task such as network, systems, printers, IPT, software and hardware
  • Provide dealerboard system support and daily office automation system support
  • Perform IT helpdesk function by answering supports calls in a shift arrangement
  • Follow-up on user purchase and services subscription request
  • IT inventory, documentation and procedure update
  • PC, LCD, printer internal relocation
  • Internal video conference meeting setup and troubleshoot

ROLE REQUIREMENTS:

  • Diploma or above in Computer Science or related disciplines
  • Working experience in technical support including network administration work and system operations
  • Proficient in market data systems and 3rdparty system such as Reuters, Bloomberg, EBS, Etrali, etc.
  • Solid experience in Active Directory, DNS, MS Exchange & MS SQL
  • Able to communicate effectively to different levels of users. Able to work independently, and as a team
  • Good command of spoken and written English, Mandarin and Cantonese
  • Able to work on shift roster, on-call support, weekend and public holidays

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Consultant Details

Consultant Details

Elaine Lai
Elaine Lai
  • Consultant | Technology | Contract Recruitment
  • 3907 3933
  • elai@morganmckinley.com