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Customer Service Associate (Non-sales)

Job Seekers Hong Kong SAR China Banking & Financial Services, Sales & Marketing Financial Services - Insurance

Job Summary

  • Hong Kong SAR
  • Permanent
  • BBBH819036
  • Aug 17, 2022
  • HK$21k -25k pm
Job Description

A large reputable company is looking for a Customer Service Associate to join their young and energetic team to support their operations.

Responsibilities

  • Provide excellent customer service at the company service centres
  • Understand the needs of customers and assist in defining customer requirements
  • Respond to enquiries from customers face-to-to-face, as well as via telephone and digital channels
  • Manage customer complaints
  • Provide full administrative support and perform ad hoc duties as assigned

Requirements

  • Not less than 1 year of experience in customer service
  • Good command of Cantonese, Mandarin and English (written and verbal)
  • Strong communication skills and a customer-centric mindset
  • Proficient in MS Office applications
  • Fresh graduates will also be considered

This is an excellent opportunity for individuals seeking to work with a sizable organisationwith a comfortable working environment and generous benefits and package.

To apply online, please click the "Apply" button below. For a confidential discussion about this role, please contact Heman Koo on 3907 3936

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Consultant Details

Consultant Details

Heman Koo
Heman Koo
  • Senior Consultant | Sales & Marketing Recruitment
  • 3907 3936
  • hkoo@morganmckinley.com