Portfolio Administrator

On behalf of our client, a prestigious wealth management firm based in Toronto, we are looking for an experienced Portfolio Administrator (PA) to join their team.

We are looking for a conscientious, thoughtful, and qualified Portfolio Administrator who has a client-centric view of business management, an inquisitive mind, a caring disposition and takes pride in understanding client priorities and delivering excellent outcomes

The successful candidate will support a team of portfolio managers in providing administrative support and client administration.

Responsibilities

• Assist in client portfolio management, reporting, and administrative tasks, including account opening, maintenance, and clerical duties.
• Provide executive calendar support and ensure efficient organization of responsibilities.
• Interact with clients, custodians, and financial advisors to facilitate seamless communication and service.
• Open new accounts and process various client account requests, such as trades, cheques, wires, deposits, transfers, and other transactions.
• Resolve trade settlement issues in coordination with custodians and internal operations staff.
• Maintain and update the CRM system to ensure accurate client information and tracking.
• Prepare reports and other relevant information for clients and portfolio managers.
• Establish and manage high-quality client files, adhering to record-keeping standards for legal, correspondence, trading, and cash activities.
• Log emails, files, documents, and correspondence to maintain accurate client records.
• Provide direct support to portfolio managers, assisting with client-related tasks and operations.
• Undertake special projects as assigned to meet organizational needs.
• Deliver exceptional client service aligned with the standards of a boutique wealth management firm.
• Ensure compliance with provincial regulations, company policies, and internal procedures applicable to client services.

Skills and Qualifications

• Minimum of 2 years of experience in the wealth or investment management industry, specifically in a similar administrative or client services role
• Post-secondary education or equivalent experience
• Successful completion of the Canadian Securities Course is an asset
• Exposure to an investment management or portfolio accounting system is an asset
• Excellent organizational, interpersonal, verbal and written skills  Demonstrated history of responsiveness and problem solving capabilities
• Ability to take initiative, be accountable and work in a team-oriented environment
• Ability to work collaboratively
• Strong Microsoft Office skills

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Professional development opportunities.
• Flexible work environment.