About the Company
Our client is a leading provider of document solutions and digital imaging services, specializing in secure document management, archiving, and workflow processing.
Responsibilities
- Perform on-site installation, troubleshooting, repair, and preventive maintenance of Multifunction Devices (MFDs), including copiers and printers.
- Diagnose and resolve hardware, software, and network-related issues for both monochrome and colour devices.
- Manage and maintain inventory of assigned spare parts, tools, and company assets to ensure service readiness.
- Update service records accurately and promptly, ensuring service calls and job statuses are properly documented.
- Communicate effectively with internal teams to provide timely updates on service progress and resolution.
- Deliver professional customer support while adhering to service quality standards and safety guidelines.
Requirements
- Minimum Nitec in Electrical / Electronic Engineering, Information Technology or other related technical disciplines.
- Experience in troubleshooting monochrome and colour printers in a networked environment.
- Basic knowledge of printer hardware, networking concepts, and operating systems.
- Tech-savvy with basic understanding of networking concepts and operating systems.
- Good interpersonal and communication skills, with the ability to work independently and as part of a team.
- Customer-oriented mindset with strong problem-solving skills.
- Fresh grad welcome to apply
If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.
Morgan McKinley Talent Solutions
Morgan McKinley Pte Ltd EA Licence No: 11C5502
EAP Registration No: R2196712
EAP Name: Chew Kai-Xinn
